Retail Events Guide

Learn how to integrate retail data events for product catalogue management, inventory tracking, and retail operations.

Retail Events Integration Guide

This guide explains how to integrate retail data events with the Zitcha Collect API for product catalogue management, inventory tracking, and retail operations.

Overview

Retail events enable you to keep the Zitcha platform synchronised with your product catalogue, inventory levels, retail locations, and purchase data. These events power the Search API's ability to deliver accurate, up-to-date sponsored product ads.

Product Updates

Product updates synchronise your product catalogue with Zitcha, including pricing, availability, categories, and custom attributes.

Important Notes & Common Questions

Category Path

  • ⚠️ Must be caret (^) separated arrays, not comma-separated.
  • ⚠️ Supports multiple categories per product.
  • 💡 FAQ: Can a product belong to multiple categories? Yes, by sending multiple arrays.

Attributes

  • ⚠️ Limit: ~15–20 attributes (TBC).
  • ⚠️ Only required if attributes should be returned in Search API responses.
  • 💡 FAQ: Do I need to send attributes? Only if extra product details are needed client-side.

Supplier ID

  • ⚠️ Useful for grouping brands under one supplier (e.g., Dove + Ben & Jerry's → Unilever).
  • Simplifies product set creation and reporting.

Stock Counts

Stock counts update inventory levels for products at specific retail locations.

When to Use

  • Sync real-time inventory data
  • Enable location-based ad targeting
  • Prevent advertising out-of-stock products

Purchases

Purchases record customer transactions for inventory tracking and reporting purposes.

When to Use

  • Track product sales across locations
  • Reconcile inventory movements
  • Generate retail performance reports

Retail Location Updates

Retail location updates manage your store location data including addresses and store information.

When to Use

  • Add new store locations
  • Update existing store information
  • Enable location-based advertising and fulfilment

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